PRIVACY POLICY

PRIVACY POLICY

“At Soléa Swim, we value your trust as much as we value beautiful design. This Privacy Policy explains how we collect, use, and protect your personal information while you shop with us.”

PRIVACY POLICY

Last Updated: June 1, 2027

Welcome to Soléa Swim (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Solea Swim collects, uses, stores, and protects your information when you visit our website, purchase products, subscribe to our marketing communications, or otherwise interact with us.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Account login details

  • Customer service inquiries

  • Marketing preferences

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Pages visited

  • Referring websites

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage your account

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send marketing communications (where permitted by law)

3. Email Marketing

If you subscribe to our newsletter or opt into marketing communications, we may send you promotional emails about new collections, exclusive offers, events, and brand updates.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

4. Payment Processing

Payments are processed through trusted third-party payment providers. Soléa Swim does not store complete credit card information on our servers.

Payment providers may collect and process your payment information according to their own privacy policies.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate our website

  • Remember user preferences

  • Analyze website performance

  • Improve user experience

  • Deliver relevant advertising

You can manage cookie preferences through your browser settings.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties including:

  • Payment processors

  • Shipping and fulfillment partners

  • Website hosting providers

  • Marketing and email service providers

  • Analytics providers

  • Legal and regulatory authorities when required by law

These third parties are only permitted to use your information as necessary to provide services on our behalf.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

8. International Transfers

Your information may be processed and stored in countries outside your country of residence. We take reasonable measures to ensure appropriate safeguards are in place for international data transfers.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Withdraw marketing consent

  • Request data portability

  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the details below.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

11. Children’s Privacy

Our website and products are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Soléa Swim

Email: support@soleaswimco.com

Website: www.soleaswimco.com