SHIPPING & RETURNS
SHIPPING
VITA BEATA SWIM SHIPS WORLDWIDE FROM EUROPE. ORDERS ARE PROCESSED WITHIN 1-3 BUSINESS DAYS. ONCE DISPATCHED, YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL. ESTIMATED DELIVERY TIMES ARE ROUGHLY 5-10 BUSINESS DAYS. PLEASE NOTE THAT INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS DUTIES AND TAXES IMPOSED BY THE DESTINATION COUNTRY. THESE CHARGES ARE THE RESPONSIBILITY OF THE CONSUMER.
RETURN POLICY
AT VITA BEATA SWIM, WE WANT YOU TO FEEL CONFIDENT AND BEAUTIFUL IN EVERY PIECE YOU PURCHASE. IF YOUR ORDER ISN’T QUITE RIGHT, WE’RE HAPPY TO OFFER EXCHANGES OR STORE CREDIT UNDER THE FOLLOWING CONDITIONS.
RETURN ELIGIBILITY
RETURNS ARE ACCEPTED FOR STORE CREDIT OR EXCHANGE WITHIN 14 DAYS OF DELIVERY. TO BE ELIGIBLE FOR A RETURN, ITEMS MUST BE:
UNWORN AND UNUSED UNWASHED FREE FROM MAKEUP, DEODORANT, PERFUME, AND OTHER MARKS RETURNED WITH ALL ORIGINAL TAGS ATTACHED RETURNED WITH THE HYGIENE LINER INTACT
ANY ITEMS THAT DO NOT MEET THESE REQUIREMENTS MAY BE REJECTED AND RETURNED TO THE CUSTOMER.
EXCHANGES
NEED A DIFFERENT SIZE? WE OFFER EXCHANGES FOR ELIGIBLE ITEMS, SUBJECT TO AVAILABILITY.
IF YOUR REQUESTED SIZE IS UNAVAILABLE, STORE CREDIT WILL BE ISSUED FOR THE VALUE OF THE RETURNED ITEM.
STORE CREDIT
APPROVED RETURNS WILL BE ISSUED AS VIA BEATA SWIM STORE CREDIT. STORE CREDIT MAY BE USED TOWARD ANY FUTURE PURCHASE AND DOES NOT EXPIRE.
FINAL SALE ITEMS
ALL SALE ITEMS, PROMOTIONAL ITEMS, GIFT CARDS, AND ITEMS MARKED “FINAL SALE” ARE NOT ELIGIBLE FOR RETURN, EXCHANGE, OR REFUND.
DEFECTIVE OR INCORRECT ITEMS
IF YOU RECEIVE A DEFECTIVE, DAMAGED, OR INCORRECT ITEM, PLEASE CONTACT US WITHIN 7 DAYS OF DELIVERY AT
UPON REVIEW, ELIGIBLE DEFECTIVE ITEMS MAY RECEIVE A FULL REFUND, REPLACEMENT, OR STORE CREDIT AT OUR DISCRETION.
RETURN SHIPPING
CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING COSTS UNLESS THE ITEM RECEIVED IS DEFECTIVE OR INCORRECT.
WE RECOMMEND USING A TRACKED SHIPPING SERVICE, AS VITA BEATA SWIM IS NOT RESPONSIBLE FOR RETURNS LOST IN TRANSIT.
HOW TO START A RETURN
TO REQUEST A RETURN OR EXCHANGE, PLEASE EMAIL: SUPPORT@VITABEATASWIM.COM
YOUR ORDER NUMBER THE ITEM(S) YOU’D LIKE TO RETURN WHETHER YOU WOULD PREFER AN EXCHANGE OR STORE CREDIT OUR TEAM WILL PROVIDE FURTHER RETURN INSTRUCTIONS.
CONTACT US
FOR ANY QUESTIONS REGARDING RETURNS OR EXCHANGES, PLEASE CONTACT US AT: SUPPORT@VITABEATASWIM.COM
THANK YOU FOR CHOOSING VITA BEATA SWIM.